Not sure what to think about the national weather – heat, tornados, and flooding. Thoughts and prayers go out to those suffering from the impacts of these violent acts of nature.

Managers who achieve legitimacy have a higher level of trust and influence. This legitimacy will be gained by consistently demonstrating specific behaviors.

Many of the ski areas currently using a digital incident management system made their decision to select the system because the incident management system could connect to a waiver database. But does this help mitigate incidents?

f you want better maintenance for your ski lifts, check out the brief video in this post. It is easy and simple to use MountainOffice.

MountainOffice is excited to announce a new offering specially tailored to small ski areas. Recognizing that smaller ski areas may not have IT departments or even departments dedicated to lifting maintenance or vehicle maintenance, MountainOffice has created MountainOffice LITE.

One of the many things I have learned in my Steep Management experience is that mountain operation management, VP to front-line managers, wants a way of tying all the various functions together.

I often talk about organizational health, and you have heard me talk about alignment.  It is part of the glue that holds everything together positively.  Without alignment, any organization has poor communication, high turnover, and low morale.

What a beautiful stretch of weather we have had in Vermont this past week.  Even had three ski areas offering skiing the first weekend in May; two are the result of snowmaking and the third could stretch the natural snow phenomenon but snowmaking played a role.

In the previous Steep newsletter, I commented on winter weather being split between the East and West, but now the East has a winter and the West, especially California, and Utah, is getting an overload of storms.

The answer for many small mountains to be able to step up and significantly improve their record-keeping.

What is spatial technology and how can it be implemented by ski areas?

I have become more impressed with the founder of Smart Mountain as I have interacted with him. Wetherbee Dorshow, the founder, is a scientist and a professor

MountainOffice is excited to announce a new offering specially tailored to small ski areas.

I will rate the past holiday season a success as it seems that ski areas did well with visits no matter the conditions.

'Tis the Season – Happy Holidays to you all. May the bullwheels spin, the snow fall, and all guests be happy!

Cycles of behavior come and go, and I am of the opinion we as a society are seeing the beginning of a new behavior as it relates to work in the industrial world. The ski area industry is not immune to this change and will have to look at itself very profoundly to figure out how to continue being successful as the change becomes more predominant.

Having represented four different incident management software programs designed for the ski area industry, I thought I’d share with you what I heard from many ski patrols about what makes an excellent program.

In times of labor shortages, doing things “the way we’ve always done them” may not work anymore.

Everyone from international Fortune 500 enterprises to local mom-and-pop shops should be using Digital Transformation to remain competitive and relevant in today’s world.

Part two of our discussion on how the three keys to maintaining our lift infrastructure.